To get your refund successfully, you should know:

Returns must include all accessories.

Items must include original packaging.
For non-quality-related warranty claims, the buyer is responsible for shipping costs.
For non-quality-related warranty claims, SKJ refunds only the cost of the product itself.
Returns may be rejected if items do not meet the above requirements.
The 30-day Money-Back Guarantee can only be requested within 30 days after you receive the products. To utilize the 30-day Money-Back Guarantee, please contact the channel where you placed the order.